Recon is where margin leaks: a car waiting on a key, a detail, or a mobile mechanic is a car not on the line. Dealer recon vendor dispatch coordinates every vendor by VIN or stock number so nothing sits.
Used Car Dealer Vendor Dispatch Desk is the dealer recon vendor dispatch that does more than answer — it services the call end to end with a Digital AI Human, dispatching the right provider and reporting every job.
Every job is classified by urgency. Auto-dispatch the emergencies your rules allow; require approval for the rest. For true safety emergencies, the AI directs the caller to 911 or the utility provider first.
| P0 | Safety emergency — fire, gas smell, injury, active danger |
| P1 | Active property damage or business shutdown |
| P2 | Same-day urgent repair |
| P3 | Scheduled maintenance |
| P4 | Quote or project request |
Every recon job is logged against the vehicle’s VIN or stock number with photos and status, so your team always knows what each unit is waiting on and what it cost.
Yes — every dispatch is tied to the vehicle so recon status is always clear.
Keys, fobs, mobile mechanics, towing, detailing, glass, tires, batteries, and more.
Yes — before/after photos and completion notes are attached to each vehicle’s job report.
Yes, with backup providers when your vendors are unavailable.
Digital AI Humans answer roadside and vehicle service calls 24/7, classify the issue, verify location and vehicle details, dispatch the right auto provider, and track completion.
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