DISPATCHDESK FACILITYOPS

AI Dispatch for Commercial Facility Service Calls

Digital AI Humans answer facility service calls 24/7, classify the issue, route to approved providers, manage approvals, update service clients, and generate facility reports.

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Built for these businesses

Commercial property managers
Office buildings
Retail centers
Warehouses
Shopping centers
Gyms
Medical offices
Schools
Banks
Multi-site operators

Service calls we handle

Commercial HVAC
Electrical
Plumbing
Janitorial
Locksmith
Access control
Security cameras
Glass & door repair
Roof leaks
Lot & exterior lighting
Gate repair

How the Digital AI Human services the call

  1. A service call comes in by phone, SMS, or web form.
  2. A Digital AI Human answers 24/7.
  3. The AI identifies the service client, account, location, and issue.
  4. The issue is classified by service type and urgency (P0–P4).
  5. Approval rules are checked.
  6. The system dispatches the right provider or requests approval.
  7. The service client receives ETA updates.
  8. Completion photos and notes are collected.
  9. A job report is generated.

FacilityOps solutions

Solution

Commercial Facility Repair Desk

commercial property managers and multi-site operators

Create my facility maintenance desk

Launch FacilityOps

Digital AI Humans answer facility service calls 24/7, classify the issue, route to approved providers, manage approvals, update service clients, and generate facility reports.

Launch FacilityOps