DISPATCHDESK PROPERTYOPS

AI Dispatch for Property Maintenance Calls

Digital AI Humans answer tenant, resident, and community maintenance calls 24/7, determine emergency level, dispatch approved providers, update the service client, and send property teams clean job reports.

Built for these businesses

Property managers
Apartment buildings
Multifamily operators
HOAs
Condo associations
Single-family rental operators
Small landlords
Student & senior housing

Service calls we handle

Plumbing leak
Drain clog
Electrical issue
No heat
No AC
Lockout
Rekey
Appliance repair
Pest control
Roof leak
Gate repair
Water damage
Turnover repair

How the Digital AI Human services the call

  1. A service call comes in by phone, SMS, or web form.
  2. A Digital AI Human answers 24/7.
  3. The AI identifies the service client, account, location, and issue.
  4. The issue is classified by service type and urgency (P0–P4).
  5. Approval rules are checked.
  6. The system dispatches the right provider or requests approval.
  7. The service client receives ETA updates.
  8. Completion photos and notes are collected.
  9. A job report is generated.

PropertyOps solutions

Solution

Property Manager Maintenance Hotline

property managers and rental operators

Set up my 24/7 maintenance call center
Solution

Multifamily After-Hours Maintenance Desk

multifamily operators and apartment communities

Activate after-hours resident maintenance coverage
Solution

HOA Maintenance Response Desk

HOAs, condo associations, and community managers

Set up HOA common-area maintenance dispatch

Launch PropertyOps

Digital AI Humans answer tenant, resident, and community maintenance calls 24/7, determine emergency level, dispatch approved providers, update the service client, and send property teams clean job reports.

Launch PropertyOps