DISPATCHDESK ROADOPS

AI Dispatch for Roadside and Vehicle Service Calls

Digital AI Humans answer roadside and vehicle service calls 24/7, classify the issue, verify location and vehicle details, dispatch the right auto provider, and track completion.

Built for these businesses

Tow companies
Used car dealers
Auto auctions
Impound lots
Fleet operators
Rental car companies
Parking garages
Mobile mechanics

Service calls we handle

Auto lockout
Car key replacement
Key fob programming
Jumpstart
Battery replacement
Fuel delivery
Tire change
Mobile mechanic
Towing overflow
Glass repair
No-start diagnosis

How the Digital AI Human services the call

  1. A service call comes in by phone, SMS, or web form.
  2. A Digital AI Human answers 24/7.
  3. The AI identifies the service client, account, location, and issue.
  4. The issue is classified by service type and urgency (P0–P4).
  5. Approval rules are checked.
  6. The system dispatches the right provider or requests approval.
  7. The service client receives ETA updates.
  8. Completion photos and notes are collected.
  9. A job report is generated.

RoadOps solutions

Solution

Tow Company Roadside Overflow Desk

tow companies and roadside operators

Start monetizing roadside calls
Solution

Used Car Dealer Vendor Dispatch Desk

used car dealers and recon managers

Set up dealer recon dispatch

Launch RoadOps

Digital AI Humans answer roadside and vehicle service calls 24/7, classify the issue, verify location and vehicle details, dispatch the right auto provider, and track completion.

Launch RoadOps