DISPATCHDESK STAYOPS

AI Dispatch for Guest Service Calls

Digital AI Humans answer guest service calls 24/7, solve simple issues, dispatch emergency providers, update hosts or front desks, and generate incident reports.

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Built for these businesses

Airbnb & VRBO hosts
Short-term rental managers
Vacation rental managers
Hotels & motels
Resorts
Corporate housing
Serviced apartments
Co-hosting companies

Service calls we handle

Guest lockout
Smart lock support
Emergency cleaning
Cleaner no-show
Plumbing issue
No AC
No heat
Appliance issue
WiFi troubleshooting
Door & glass repair
Pest issue

How the Digital AI Human services the call

  1. A service call comes in by phone, SMS, or web form.
  2. A Digital AI Human answers 24/7.
  3. The AI identifies the service client, account, location, and issue.
  4. The issue is classified by service type and urgency (P0–P4).
  5. Approval rules are checked.
  6. The system dispatches the right provider or requests approval.
  7. The service client receives ETA updates.
  8. Completion photos and notes are collected.
  9. A job report is generated.

StayOps solutions

Solution

Airbnb Guest Emergency Desk

Airbnb hosts and short-term rental owners

Create my 24/7 guest support number
Solution

White-Label Guest Operations Desk

short-term rental managers and co-hosting companies

Launch my white-label guest support desk
Solution

Hotel Guest-Room Emergency Repair Desk

hotels, motels, and resorts

Create my hotel maintenance dispatch line

Launch StayOps

Digital AI Humans answer guest service calls 24/7, solve simple issues, dispatch emergency providers, update hosts or front desks, and generate incident reports.

Launch StayOps